Patient information

Knowing what to expect can make a dental visit easier. This hub brings together the forms, office details, educational resources, and common questions patients may need before an appointment at Pickering Square Dental.

Schedule Now

If you have pain, swelling, trauma, or another urgent concern, do not wait for an online reply. Call (905) 420-1777 for guidance and the earliest suitable appointment available.

Call now

Before your first visit

Complete the secure online new patient form before your visit, and bring a current list of medications, supplements, allergies, medical conditions, and the names of healthcare professionals involved in relevant care. If you have dental benefits or Canadian Dental Care Plan coverage, bring the current member information.

Let the office know if another dental provider has recent records or X-rays. We can tell you what may be useful and how records should be transferred securely.

Tell us what matters to your care

Dental treatment can be affected by changes in health, pregnancy, medication, allergies, bleeding conditions, diabetes, heart conditions, immune suppression, cancer treatment, sleep or breathing concerns, and previous reactions to anaesthetic or sedation. Update the team even when you have shared the information before.

If dental anxiety, a strong gag reflex, sensory needs, mobility, hearing, vision, communication, or a previous experience may affect the visit, mention it when scheduling. That gives the team time to discuss practical accommodations or whether a sedation assessment is appropriate.

Forms and resources

Six pages

New patient form

See what information is requested, complete the secure form online, and prepare for your visit.

Dental education

Browse patient-friendly topics, including tooth decay, gum disease, crowns and bridges, root canal treatment, dry mouth, dentures, sensitivity, cosmetic dentistry, and sedation.

Medical conditions and dental care

Learn why the dentist needs an accurate health history and how medical conditions or medications can influence treatment planning.

Food, drinks, and oral health

Read practical guidance about sugars, acidic drinks, hydration, snacking patterns, and everyday choices that affect teeth and gums.

Helpful links

Use a curated list of current resources from Canadian and Ontario health, dental, regulatory, and public-benefit organizations.

Frequently asked questions

Find answers about first visits, children, routine-care intervals, emergencies, dental benefits, CDCP, anxiety, and treatment planning.

Dental benefits and payment information

A dental-benefit plan helps pay for some care; it does not diagnose a condition or determine which treatment is clinically appropriate. Coverage, annual limits, co-payments, preauthorization, exclusions, and plan fees can differ. The office can help you interpret available estimates and explain an expected patient portion before planned care, but payment remains subject to the policy and final claim decision.

Patients with federal coverage can review the Canadian Dental Care Plan page and should confirm active coverage before treatment.

What a plan cannot do

  • Diagnose a condition
  • Decide which treatment is clinically appropriate
  • Guarantee payment before the claim is decided

Office location and hours

Pickering Square Dental
1450 Kingston Rd, Unit #4
Pickering, ON L1V 1C1
(905) 420-1777
Monday and Tuesday9:00 a.m.–9:00 p.m.
Wednesday7:30 a.m.–5:00 p.m.
Thursday9:00 a.m.–9:00 p.m.
Friday7:30 a.m.–3:00 p.m.
Saturday9:00 a.m.–3:00 p.m.
SundayClosed

Call (905) 420-1777 or contact the office to arrange a visit or ask what information to bring.

Patient information

Knowing what to expect can make a dental visit easier. This hub brings together the forms, office details, educational resources, and common questions patients may need before an appointment at Pickering Square Dental.

Schedule Now

If you have pain, swelling, trauma, or another urgent concern, do not wait for an online reply. Call (905) 420-1777.

Call now

Before your first visit

Complete the secure online new patient form before your visit, and bring a current list of medications, supplements, allergies, medical conditions, and the names of healthcare professionals involved in relevant care. If you have dental benefits or Canadian Dental Care Plan coverage, bring the current member information.

Let the office know if another dental provider has recent records or X-rays. We can tell you what may be useful and how records should be transferred securely.

Tell us what matters to your care

Dental treatment can be affected by changes in health, pregnancy, medication, allergies, bleeding conditions, diabetes, heart conditions, immune suppression, cancer treatment, sleep or breathing concerns, and previous reactions to anaesthetic or sedation. Update the team even when you have shared the information before.

If dental anxiety, a strong gag reflex, sensory needs, mobility, hearing, vision, communication, or a previous experience may affect the visit, mention it when scheduling. That gives the team time to discuss practical accommodations or whether a sedation assessment is appropriate.

Forms and resources

Dental benefits and payment

A dental-benefit plan helps pay for some care; it does not diagnose a condition or determine which treatment is clinically appropriate. Coverage, annual limits, co-payments, preauthorization, exclusions, and plan fees can differ.

The office can help you interpret available estimates and explain an expected patient portion before planned care, but payment remains subject to the policy and final claim decision. Patients with federal coverage can review the Canadian Dental Care Plan page.

What a plan cannot do

  • Diagnose a condition
  • Decide which treatment is clinically appropriate
  • Guarantee payment before the claim is decided

Location and hours

Pickering Square Dental
1450 Kingston Rd, Unit #4
Pickering, ON L1V 1C1
Mon and Tue9:00 a.m.–9:00 p.m.
Wednesday7:30 a.m.–5:00 p.m.
Thursday9:00 a.m.–9:00 p.m.
Friday7:30 a.m.–3:00 p.m.
Saturday9:00 a.m.–3:00 p.m.
SundayClosed

Canadian Dental Care Plan

NOW ACCEPTING CDCP PATIENTS • ALL AGES

The Canadian Dental Care Plan (CDCP) is now open to eligible Canadian residents of every age, and applications for the 2026–2027 benefit year are open. You may qualify if your adjusted family net income is under $90,000, you have no access to private dental insurance, you are a Canadian resident for tax purposes, and you have filed your latest tax return. Pickering Square Dental welcomes CDCP patients — cleanings, exams, fillings, and more.

Open to All Ages
Family Net Income Under $90,000
No Private Dental Insurance