Frequently asked questions

These answers explain how Pickering Square Dental generally approaches appointments and care. Your dentist may recommend something different after reviewing your mouth, health history, symptoms, diagnostic information, and priorities.

Appointments and new patients

Are you accepting new patients?

Yes, Pickering Square Dental is welcoming new patients. Call (905) 420-1777 to confirm current availability and describe the type of visit you need. You can review the patient information hub and new patient form before your appointment.

What should I bring to my first visit?

Bring identification, a current medication and allergy list, relevant health information, and private-benefit or CDCP member details. Ask the office if recent records or X-rays should be transferred. Tell the office about pain, anxiety, accessibility needs, or a support person when scheduling.

How often should I have a dental examination?

The appropriate interval depends on oral health, age, cavity and gum risk, existing treatment, medications, and other factors. One family member may need a different schedule from another. The dentist will recommend an interval after assessment rather than assuming every person needs the same timetable.

Can family appointments be scheduled together?

The office can look for times that make care easier to coordinate, but availability varies. Tell the team who needs to be seen, the type of visit, and whether anyone has an urgent concern.

Children and family care

When should a child first see a dentist?

The Canadian Dental Association recommends an assessment within six months after the first tooth appears or by one year of age. An early visit helps a parent or caregiver discuss home care, feeding and drinking habits, fluoride, development, and individual cavity risk before a problem starts.

Why repair a baby tooth that will fall out?

Some primary teeth remain for years. They support chewing, speech, appearance, and space for permanent teeth. Whether a tooth needs a filling, another treatment, monitoring, or removal depends on the decay, symptoms, expected time remaining, and the child's overall situation.

How can I prepare an anxious child?

Use simple, neutral language and avoid promising that nothing will hurt. Let the office know what your child finds difficult and what has helped before. A short, low-pressure introduction may be useful for some children, while pain or infection may require a different plan.

Urgent concerns

Can I get an emergency appointment today?

We prioritize urgent concerns and offer the earliest suitable appointment available, but a particular time cannot be guaranteed. Call the office rather than waiting for an email. Difficulty breathing or swallowing, rapidly spreading swelling, heavy facial trauma, or uncontrolled bleeding can require emergency medical care.

What counts as a dental emergency?

Significant or worsening pain, swelling, a knocked-out or broken tooth, uncontrolled bleeding, trauma, or signs of infection deserve timely advice. Visit the emergency dental care page for temporary steps and call (905) 420-1777.

Treatment planning and comfort

Can an old crown be replaced if it looks unnatural?

It may be possible to replace a crown because of appearance, fit, decay, fracture, gum changes, or another concern. The dentist examines the tooth, margin, bite, surrounding gum, root, and existing material before recommending replacement. A new crown can be shade-matched, but an identical or permanent cosmetic result cannot be guaranteed.

What is periodontal disease?

Periodontal disease affects the gums and other structures supporting the teeth. Warning signs can include bleeding, swelling, recession, persistent bad breath, shifting, or looseness, although it can also progress with few noticeable symptoms. An assessment can include gum measurements and X-rays. Read about periodontal care.

What if I am afraid of dental treatment?

Tell us when scheduling. Clear explanations, an agreed stop signal, breaks, shorter visits, local anaesthetic, and other comfort measures can help. Some patients can also be assessed for sedation dentistry; suitability depends on health, medications, procedure, intended sedation level, and transportation.

Will I be told the cost before treatment?

For planned care, the office can provide a treatment plan and explain the fee information available. Benefit estimates and preauthorizations are not guarantees of payment. Ask about expected patient portions and payment arrangements before treatment begins.

Benefits and the Canadian Dental Care Plan

Do you accept the Canadian Dental Care Plan?

Pickering Square Dental currently accepts CDCP patients, subject to active coverage and the office's current billing process. Call before treatment and review our Canadian Dental Care Plan page for eligibility, coverage, co-payment, and preauthorization cautions.

Does dental insurance decide which treatment I need?

No. A benefit plan determines what it may contribute under a contract; the dentist recommends care based on clinical findings. You decide whether to proceed after discussing the diagnosis, options, risks, benefits, alternatives, timing, and cost.

About the practice

Is Dr. Marvin Lean connected with the Toronto Maple Leafs?

Dr. Lean's professional relationship with the Toronto Maple Leafs organization began in 2005. Learn more about this relationship.

Where is the office?

Pickering Square Dental is at 1450 Kingston Rd, Unit #4, Pickering, ON L1V 1C1. Visit the contact page for current hours, directions, and appointment information.

Still have a question?

For urgent symptoms, call rather than sending an online message.

Frequently asked questions

These answers explain how Pickering Square Dental generally approaches appointments and care. Your dentist may recommend something different after reviewing your mouth, health history, symptoms, diagnostic information, and priorities.

Appointments and new patients

Are you accepting new patients?

Yes, Pickering Square Dental is welcoming new patients. Call (905) 420-1777 to confirm current availability and describe the type of visit you need. You can review the patient information hub and new patient form before your appointment.

What should I bring to my first visit?

Bring identification, a current medication and allergy list, relevant health information, and private-benefit or CDCP member details. Ask the office if recent records or X-rays should be transferred. Tell the office about pain, anxiety, accessibility needs, or a support person when scheduling.

How often should I have a dental examination?

The appropriate interval depends on oral health, age, cavity and gum risk, existing treatment, medications, and other factors. One family member may need a different schedule from another. The dentist will recommend an interval after assessment rather than assuming every person needs the same timetable.

Can family appointments be scheduled together?

The office can look for times that make care easier to coordinate, but availability varies. Tell the team who needs to be seen, the type of visit, and whether anyone has an urgent concern.

Children and family care

When should a child first see a dentist?

The Canadian Dental Association recommends an assessment within six months after the first tooth appears or by one year of age. An early visit helps a parent or caregiver discuss home care, feeding and drinking habits, fluoride, development, and individual cavity risk before a problem starts.

Why repair a baby tooth that will fall out?

Some primary teeth remain for years. They support chewing, speech, appearance, and space for permanent teeth. Whether a tooth needs a filling, another treatment, monitoring, or removal depends on the decay, symptoms, expected time remaining, and the child's overall situation.

How can I prepare an anxious child?

Use simple, neutral language and avoid promising that nothing will hurt. Let the office know what your child finds difficult and what has helped before. A short, low-pressure introduction may be useful for some children, while pain or infection may require a different plan.

Urgent concerns

Can I get an emergency appointment today?

We prioritize urgent concerns and offer the earliest suitable appointment available, but a particular time cannot be guaranteed. Call the office rather than waiting for an email. Difficulty breathing or swallowing, rapidly spreading swelling, heavy facial trauma, or uncontrolled bleeding can require emergency medical care.

What counts as a dental emergency?

Significant or worsening pain, swelling, a knocked-out or broken tooth, uncontrolled bleeding, trauma, or signs of infection deserve timely advice. Visit the emergency dental care page and call (905) 420-1777.

Treatment planning and comfort

Can an old crown be replaced if it looks unnatural?

It may be possible to replace a crown because of appearance, fit, decay, fracture, gum changes, or another concern. The dentist examines the tooth, margin, bite, surrounding gum, root, and existing material before recommending replacement. A new crown can be shade-matched, but an identical or permanent cosmetic result cannot be guaranteed.

What is periodontal disease?

Periodontal disease affects the gums and other structures supporting the teeth. Warning signs can include bleeding, swelling, recession, persistent bad breath, shifting, or looseness, although it can also progress with few noticeable symptoms. An assessment can include gum measurements and X-rays. Read about periodontal care.

What if I am afraid of dental treatment?

Tell us when scheduling. Clear explanations, an agreed stop signal, breaks, shorter visits, local anaesthetic, and other comfort measures can help. Some patients can also be assessed for sedation dentistry; suitability depends on health, medications, procedure, intended sedation level, and transportation.

Will I be told the cost before treatment?

For planned care, the office can provide a treatment plan and explain the fee information available. Benefit estimates and preauthorizations are not guarantees of payment. Ask about expected patient portions and payment arrangements before treatment begins.

Benefits and the CDCP

Do you accept the Canadian Dental Care Plan?

Pickering Square Dental currently accepts CDCP patients, subject to active coverage and the office's current billing process. Call before treatment and review our Canadian Dental Care Plan page for eligibility, coverage, co-payment, and preauthorization cautions.

Does dental insurance decide which treatment I need?

No. A benefit plan determines what it may contribute under a contract; the dentist recommends care based on clinical findings. You decide whether to proceed after discussing the diagnosis, options, risks, benefits, alternatives, timing, and cost.

About the practice

Is Dr. Marvin Lean connected with the Toronto Maple Leafs?

Dr. Lean's professional relationship with the Toronto Maple Leafs organization began in 2005. Learn more about this relationship.

Where is the office?

Pickering Square Dental is at 1450 Kingston Rd, Unit #4, Pickering, ON L1V 1C1. Visit the contact page for current hours, directions, and appointment information.

Still have a question?

For urgent symptoms, call rather than sending an online message.

Canadian Dental Care Plan

NOW ACCEPTING CDCP PATIENTS • ALL AGES

The Canadian Dental Care Plan (CDCP) is now open to eligible Canadian residents of every age, and applications for the 2026–2027 benefit year are open. You may qualify if your adjusted family net income is under $90,000, you have no access to private dental insurance, you are a Canadian resident for tax purposes, and you have filed your latest tax return. Pickering Square Dental welcomes CDCP patients — cleanings, exams, fillings, and more.

Open to All Ages
Family Net Income Under $90,000
No Private Dental Insurance